Troubleshooting

An error code appears

If a BuzzvilSDK method call fails, Error is passed to the onFailure callback. Use the error code table below to identify the cause and resolve the problem.

Error code	Cause	Resolution
`serverError`	An error occurred on the Buzzvil server.	Send the error code to your Buzzvil representative.
`clientError`	The request did not meet the requirements. (For example, an ad was requested before the user logged in.)	Check that the request arguments contain valid values.
`connectionTimeout`	The network request timed out.	Check the network connection.
`emptyResponse`	The network response is empty. (For example, an ad request succeeded but returned zero ads.)	Send the error code to your Buzzvil representative.
`waitingForResponse`	This error can occur if you request another preload while a preload request is already being processed for BenefitHub. Ad allocation still proceeds normally when this error occurs.	Check that you have not requested a duplicate preload.
`agePolicy`	The user is younger than the minimum age allowed to receive ads under the platform policy.	Set the age to 15 or older during login.
`privacyPolicyNotGranted`	The user has not agreed to the privacy policy.	Check that the user agreed to the privacy policy before requesting ads.
`unknown`	An unidentified error occurred.	Check for errors in the SDK integration and app build.

The following example handles errors when requesting native ads.

let native = BuzzNative(unitId: "YOUR_NATIVE_UNIT_ID")

native.load(
  onSuccess: { nativeAd in
    // 할당된 광고가 있으면 호출됩니다.
  },
  onFailure: { error in
    guard let error = error as? BuzzError else {
      // BuzzErrorDomain에 속하지 않는 오류를 처리합니다.
      return
    }

    switch error {
      case .serverError:
        print("server error")
      case .clientError:
        print("client error")
      case .connectionTimeout:
        print("connection timeout")
      case .emptyResponse:
        print("empty response")
      case .waitingForResponse:
        print("waiting for response")
      case .agePolicy:
        print("age policy")
      case .privacyPolicyNotGranted:
        print("privacy policy not granted")
      case .unknown:
        print("unknown error")
      @unknown default:
        break
    }
  }
)

BuzzNative *native = [[BuzzNative alloc] initWithUnitId:@"YOUR_NATIVE_UNIT_ID"];
[native loadWithOnSuccess:^(BuzzNativeAd * _Nonnull nativeAd) {
  // 할당된 광고가 있으면 호출됩니다.
} onFailure:^(NSError * _Nonnull error) {
  if ([error.domain isEqualToString:BuzzErrorDomain]) {
    switch (error.code) {
      case BuzzErrorCodeServerError:
        NSLog(@"server error");
        break;
      case BuzzErrorCodeClientError:
        NSLog(@"client error");
        break;
      case BuzzErrorCodeConnectionTimeout:
        NSLog(@"connection timeout");
        break;
      case BuzzErrorCodeEmptyResponse:
        NSLog(@"empty response");
        break; 
      case BuzzErrorCodeWaitingForResponse:
        NSLog(@"waiting for response");
        break;
      case BuzzErrorCodeAgePolicy:
        NSLog(@"age policy");
        break;
      case BuzzErrorCodePrivacyPolicyNotGranted:
        NSLog(@"privacy policy not granted");
        break;
      case BuzzErrorCodeUnknown:
        NSLog(@"unknown error");
        break;
      default:
        break;
    }
  } else {
    // BuzzErrorDomain에 속하지 않는 오류를 처리합니다.
  }
}];

Troubleshooting

An error code appears#

An error code appears